Do you like cartoons? Want to put your cartoon avatar on the cup? Our ceramic cups can be customized and designed to meet all the needs of our customers and bring a satisfying experience to our customers.
e usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2) How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide you sample for free, as long as you afford the express freight.
3) How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays. You can use your own express account or prepay us if you do not have an
4) How long does the whole procedure being worked out?
After you place a order,the production handling time is about 45-60 days. We need 15 days to prepare all the stuff then 30 days for manufacturing.
5) What about the transportation and delivery date?
Normally we use shipment to transprot the goods.It is about 25-40 days.It also denpends on which coutry and port you are.It could be shorter if you need to send the goods like Asian. If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.
6) Do you have any MOQ limit for mug order?
If the product is what we have inventory, minimum quantity is 500pcs, if it is to open mold modelling, minimum quantity is 3000pcs
7) Is it OK to print my logo on my product?
Yes, we can print your logo on the product, any color, any size, any location
8) Is it safe to use for your product?
Yes, our products have passed the FDA, SGS, Proposition65 test, etc., can be at ease use
9) Our products can be into the microwave oven and dishwasher?
Yes, our products can be a dishwasher, microwave but low temperature except for printing
10) How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 3%. Second, if found damaged or quality problem, we will make corresponding processing according to the actual situation to repair the product or production again