What about shipping?
Most orders are shipped using FedEx, and shipping costs with FedEx average just over $1 per mug. Shipping time is between 1-5 business days depending on your location. Orders shipping to Alaska, Hawaii or internationally will be shipped using USPS. Ask your customer service specialist for a quote on orders shipping via USPS.
Which box is better? Can I ship using a heavy weight box?
Both of our gift boxes are great but are for presentation only. Uline makes a shipping box that is 6x6x6 and will fit our mugs to ship individually.
30 days for MOQ
CE / EU, CIQ, EEC, FDA, LFGB, SGS ect. Reaching EU market standard.
T/T: 30% deposit, 70% balance settled after seeing the copy of B/L.Irrevocable L/C at sight.
Mug made from New Bone China means light weight ,translucency with strength and smooth giving comfortable feel.
As per your demand( your percentage of packing; your design of color box or gift box, etc.)
Ideal for your latte, cappuccino, milk, tea, cocoa, cider, cereal, granola coffee, milk, juice, gift giving, etc.
Fast sample and delivery.
|Products can be made according to your design, logo, package, material, etc.|
|Microwave, oven, freezer and dishwasher safe.|
It looks like our mugs are shipping to MN and not to our address. Can you please check on this for us?
Sorry for any confusion. It looks like the tracking information in the email you received has both addresses listed next to each other. The shipping address is in all capital letters and it is going to City Name and State. I've also attached a screen shot of the FedEx tracking info below.
Is it OK to microwave ceramic bowls?
Glass, paper, ceramic, or plastic containers are used in microwave cooking because microwaves pass through these materials
How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 6-8 days. The samples will be sent to you via express and arrive in 3-5 workdays.
What is China made of?
Bone china is a type of porcelain that is composed of bone ash, feldspathic material, and kaolin. It has been defined as "ware with a translucent body" containing a minimum of 30% of phosphate derived from animal bone and calculated calcium phosphate.