It looks like our mugs are shipping to MN and not to our address. Can you please check on this for us?
Sorry for any confusion. It looks like the tracking information in the email you received has both addresses listed next to each other. The shipping address is in all capital letters and it is going to City Name and State. I've also attached a screen shot of the FedEx tracking info below.
Can you do a digital mock-up of my artwork on a specific color and style of mug?
Unfortunately we do not do digital mockups of our mugs. There are many variables in creating the real mugs and digital mockups are unable to translate the quality, color and realism of the final product.
30 days for MOQ
CE / EU, CIQ, EEC, FDA, LFGB, SGS ect. Reaching EU market standard.
T/T: 30% deposit, 70% balance settled after seeing the copy of B/L.Irrevocable L/C at sight.
Mug made from New Bone China means light weight ,translucency with strength and smooth giving comfortable feel.
As per your demand( your percentage of packing; your design of color box or gift box, etc.)
Ideal for your latte, cappuccino, milk, tea, cocoa, cider, cereal, granola coffee, milk, juice, gift giving, etc.
Fast sample and delivery.
|Products can be made according to your design, logo, package, material, etc.|
|Microwave, oven, freezer and dishwasher safe.|
Is ceramic or porcelain dinnerware better?
Ceramic and porcelain are two materials that are strong and smooth, but breakable. They are often used in making tile, dishes, and figurines. Porcelain is actually a very refined type of ceramic. Though the two are very similar, porcelain tends to be more expensive than ceramic.
How can you tell if food is ceramic safe?
Lead-containing glazes or decorations on the outside of dishes or non-food surfaces are generally safer to use. The only way to determine if certain crockery has lead is to test it. Home test kits can tell you ifthe dishes have leachable lead. These tests are most useful in detecting high levels of lead.
How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 6-8 days. The samples will be sent to you via express and arrive in 3-5 workdays.
What is China made of?
Bone china is a type of porcelain that is composed of bone ash, feldspathic material, and kaolin. It has been defined as "ware with a translucent body" containing a minimum of 30% of phosphate derived from animal bone and calculated calcium phosphate.